Safe Payments & Refunds

Secure and Flexible Payment Options

At MGF d.o.o., Ljubljana, we take payment security and transparency seriously. All transactions on www.mgftools.eu are protected by advanced SSL encryption and handled exclusively through certified payment providers. This ensures that your data — including card details and personal information — remains private and protected per EU and Slovenian data-protection laws (GDPR & ZVOP-2).

Both Consumers and Professional Customers can choose from several convenient and secure payment methods at checkout.


Payment Methods

1. Stripe – Fast & Secure Checkout

Our primary payment provider is Stripe, a global leader in online payments certified to the highest PCI-DSS security standards.
Through Stripe, you can safely pay with:

  • Major credit and debit cards (Visa, Mastercard, Maestro, American Express, etc.)

  • PayPal (via Stripe integration or directly, depending on your region)

  • Other local and international payment options are supported in your country

All payments are processed on secure servers. MGF d.o.o., Ljubljana, does not charge additional fees for payments via Stripe.

Your card details are never stored or visible to us — everything is handled directly by Stripe through encrypted channels.


2. Prepayment via Proforma Invoice

If you prefer traditional payment, you may choose bank transfer (wire payment) based on a Proforma Invoice.
After placing your order, you will receive the invoice containing all the necessary payment details, including our bank account information.

Please include your order number and name/company as the payment reference.
Orders paid by bank transfer will be processed and shipped only after full payment has been received in our account.


Payment Confirmation

Once payment is completed, you will automatically receive an email confirmation summarising your order and payment details.
If you do not receive confirmation within 24 hours, please get in touch with us at info@mgftools.eu to verify your order status.


Refunds

If your order is cancelled, withdrawn, or returned, your refund will be processed using the same payment method used for the original transaction, unless otherwise agreed in writing.
Refunds are made as quickly as possible, typically within 14 days of the return or cancellation being approved.

All refunds are issued in euros (EUR) and are protected by the same level of encryption and payment protection as the original purchase.


Our Commitment to Payment Safety

  • 100% SSL-encrypted checkout – your payment data is never exposed.

  • Compliance with GDPR, ZVOP-2, and EU consumer protection law.

  • Payments processed only via trusted international partners (Stripe, PayPal, and EU-regulated banks).

  • No hidden fees, no surcharges, and full transparency in pricing.

  • Secure refunds through the same protected channel used for payment.